Shipping policy
Shipping Policy
UK Delivery
- Standard delivery: 5-10 business days
- Shipping costs are calculated at checkout based on your order size and delivery address
International Delivery
- International orders: 10-20 business days depending on destination
- Shipping costs are calculated at checkout
- Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the buyer
Order Processing
- Orders are typically processed within 2-5 business days
- You will receive a confirmation email with tracking information once your order has been dispatched
Lost or Damaged Items
- If your order hasn't arrived within the expected timeframe, please contact us at hello@visioninglab.com
- If your item arrives damaged, please email us with a photo within 7 days of receiving it and we will arrange a replacement or refund
Questions? Contact us at hello@visioninglab.com